FAQ’s

Placing Orders

Q: How can I order Chitkara Books and Journals Offline?

See our How to download page for details on contacting us by phone, fax or email.

Q: Is there a way I can renew my journal subscription online?

Yes, Just purchase the journal as you would if you were a first time subscriber. In the second stage send us the email for renewal for journal. Kindly mention the subscription no in your mail with complete postal address.

Q: What are your shipping rates and times?

  • For India: There are no shipping charges and 8-10 business days after the day your order ships from our warehouse.
  • For Other Countries:There are no shipping charges and 20-25 business days after the day your order ships from our warehouse.

Customer Service

Q: I have a question about my order. How can I contact The Chitkara University Publications?

You may use our e-mail, guest post form, or reach us at the following locations:CHITKARA UNIVERSITY PUBLICATIONS
CHITKARA UNIVERSITY
ADMINISTRATIVE OFFICE
SARASWATI KENDRA,
PO Box No. 70
SCO – 160-161,Sector – 9C,
Chandigarh – 160009,India.
Phone: +91-172-2741000, +91-172-4691800

Q: How may I find contact info for Chitkara University Publications’staff?

A: Consult our guest post form, or call our main desk at +91-0172-4691800

Sign Up/Request a Catalog

Q: Do I have to sign in to use The Chitkara Publications Catalog?

No, it is not necessary to create a user account to browse or shop on our site. You may wish to do so to save your shipping and billing addresses with us, to save time with future orders. We do not save your credit card information on our site-it must be re-entered each time you return and make a new purchase. Setting up an account also allows you to easily keep track of your email preferences.

Q: How can I receive information on the latest releases from The Chitkara University Publications?

You may sign up to receive email alerts on any of our subject pages, and any of our journal pages. You will receive periodic emails containing information on our latest book releases or journal issues.

Q: How can I receive paper catalogs from The Chitkara University Publications?

If you would like to receive paper catalogs, please mail us your postal address and mention you required paper catalogs.

Publishing Services

Q: I am a CHITKARA author. How can I request permission to reprint material from my Chitkara University Publications publication?

For permission to reprint material from a Chitkara University Publications book, please contact our Permissions Manager Books, at chitkarauniversitypublications@chitkarauniversity.edu.in or by phone at +91-0172-4691800. For permission to reprint material from a Chitkara University Publications journal article, please contact our Journals Subsidiary Rights Manager at chitkarauniversitypublications@chitkarauniversity.edu.in or by phone at +91-0172-4691800.

Q: How may I request permission to reproduce part of a Chitkara University Publications for use in my classroom?

For permission to reproduce part of a Chitkara University Publications book for classroom use, please contact our Permissions Coordinator, at chitkarauniversitypublications@chitkarauniversity.edu.in or by phone at +91-0172-4691800. For permission to reproduce part of a Chitkara University Publications journal article, please contact our Journals Subsidiary Rights Manager at chitkarauniversitypublications@chitkarauniversity.edu.in or by phone at +91-0172-4691800.

Q: Who may I contact with questions about acquiring translation rights for a Chitkara university Publications title?

A: Please contact Subsidiary Rights Manager, chitkarauniversitypublication@chitkarauniversity.edu.in or by phone at +91-0172-4691800.

Q: I have an idea for a book. How can I submit it?

Mail us your idea with brief abstract of your idea at chitkarauniversitypublications@chitkarauniversity.edu.in or take appointment by phone at +91-0172-4691800.

Privacy

Q: How does The Chitkara University Publications protect my personal information?

Our privacy policy may be found in our download menu.

Q: Will The Chitkara University Publications sell my email or other personal information to others?

We will not sell your email address to third parties. We do make our book buyer and journal subscriber lists available for rental by other organizations. If you would like your address withheld from such rentals, please contact us.

General Questions about Chitkara University

Q: Where can I find information on Chitkara University admissions, courses, and research programs?

Please consult the CHITKARA homepage at http://www.chitkarauniversity.edu.in/ for information on applying to Chitkara University, or information on Chitkara University departments other than The Chitkara University Publications.

Q: I’m doing a paper on [a scientific topic]. Can you send me some information? And can you help me with my science homework?

Sorry, we can’t help you with your research problem or your homework! Please consult your friendly local librarian for research help!